Shipping policy

Shipping Policy – CapNCarry

Order Processing

At CapNCarry, we are committed to processing your orders efficiently. All orders are processed within 1–5 business days (excluding weekends and holidays).

Once your order has been processed, it will be shipped to the address provided at checkout.

Shipping Locations

We currently ship to:

- Canada
- United States

We are continuously working to expand our shipping destinations.

Shipping Costs

We offer free standard shipping on all orders within Canada and the United States, unless otherwise stated

Estimated Delivery Times

Delivery times may vary depending on your location, shipping carrier, and demand.

- Canada: 7–15 business days
- United States: 7–15 business days

Please note that delivery times are estimates and are not guaranteed.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email.

Please allow a few days for tracking updates to appear after shipment.

Delays & Exceptions

While we do our best to ensure timely delivery, delays may occur due to circumstances beyond our control, including:

- High order volume
- Customs processing
- Carrier delays
- Weather conditions or unforeseen events

CapNCarry is not responsible for delays once an order has been shipped.

Incorrect or Incomplete Address

Please ensure your shipping information is accurate at checkout.

CapNCarry is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

Lost or Stolen Packages

CapNCarry is not responsible for lost or stolen packages confirmed as delivered by the carrier.

If you experience any delivery issues, please contact the shipping carrier directly.

Contact Us

If you have any questions regarding shipping or your order, please contact us at:

Email: info@capncarry.com

CapNCarry
Carry Confidence. Carry Intention.